How to Cancel Your TuneMyMusic Subscription

You can cancel your Tune My Music subscription at any time, directly from your account settings. No need to contact support.

Open My Settings
Under Plans & Billing, click Cancel Subscription, as shown in the screenshot below.

Once you complete the cancellation you'll see a message confirming the date your subscription will end. Your cancellation takes effect at the end of your current billing period. You'll also receive a confirmation email - keep it as proof of cancellation.

What happens after you cancel

You keep access until the end of your billing period. If you're on a monthly plan, you can keep using all premium features until your next renewal date. You won't be charged again.

Your transferred music stays where it is. Any playlists or songs you've already moved to another platform remain there. Canceling TuneMyMusic has no effect on music that's been transferred.

Your account stays open. You'll be downgraded to the free plan, which lets you transfer up to 500 tracks. You can resubscribe at any time.

Still being charged after canceling?

Case 1: Cancellation wasn't savedYou may not have completed the final confirmation step.

Solution: Go back to Settings → Subscription. If you don't see a message like "Your subscription ends on [date]", it's still active. Follow the steps above again.

Case 2: You have two Tune My Music accountsIf you signed in once with Google (or Spotify, Apple, etc.) and once with your email, those are two separate accounts — and only one was canceled.

Solution: Search your inbox for a receipt from Tune My Music, PayPal, or Paddle. The email address on that receipt is the one with an active subscription. Sign in using that method and cancel from there.

Case 3: Wrong accountYour Premium subscription may be under a different email address than the one you're currently using.

Solution: Search your inbox for a PayPal or Paddle receipt from Tune My Music. Sign in with the account that matches that email.

Frequently asked questions

I subscribed through PayPal or Paddle. Does the process differ?

No. You cancel from your Tune My Music account settings the same way, no matter how you paid. To be safe, you can also open PayPal or Paddle, go to Settings, then Payments, and confirm the automatic payment to Tune My Music is canceled.

I can't find the Cancel Subscription button.

The Cancel Subscription option only appears when you are signed in to the account that holds the active paid plan. If you don't see it, you are likely signed in to a different account. Check the email on your payment receipt and sign in with that account.

Will I lose my sync settings?

Active syncs stop running once your premium access ends, since syncing is a premium feature. Playlists you already transferred stay in place. If you resubscribe later, you can set up sync again.

Need more help?

If you run into any issues, our support team is here to help.

Contact Support

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Published Date: July 20, 2026